Home › Contact

Contact Us

Official Jefferson County criminal-record questions should go to the office that created or maintains the requested document. Court files belong with the Circuit and General Sessions Court Clerk. Arrest narratives stay with the sheriff or police department that wrote them, while the jail handles current booking and custody information. The contacts below route common requests without treating this private resource as a government records counter.

This Is Not a Government Office. Jefferson County Criminal History is privately operated. It cannot retrieve official records, conduct an agency background check, correct or remove an entry, or receive an expungement filing. Contact the responsible government custodian.

Need an Official Record?

Use the record type to identify the correct Jefferson County or Tennessee source:

  • Filed criminal cases: call the Jefferson County Circuit and General Sessions Court Clerk
  • Tennessee criminal histories: use the Tennessee Bureau of Investigation and its TORIS process
  • Bookings and current county custody: call the Jefferson County Jail or Justice Center
  • Agency background checks: follow the Tennessee Bureau of Investigation's official channel
  • Incident and arrest reports: approach the sheriff or city police department that made the record
  • Expungement: begin with the court where the Jefferson County or municipal case originated

For sheriff reports and jail or booking questions, contact the Jefferson County Sheriff and Justice Center, 765 Justice Center Drive, Dandridge, TN 37725. The Justice Center number is 865-471-6000, and the Sheriff's main line is 865-397-9411. Public records-counter hours were not published in the reviewed official material, so call before visiting.

For adult court dockets, filed charges, dispositions, copies, and certification, contact the Circuit and General Sessions Court Clerk, 765 Justice Center Drive, Suite 2, Dandridge, TN 37725, at 865-397-2786. Verified counter hours are Monday through Friday, 8 a.m. to 4 p.m.